Who Are We?

At our core is a focus on the delivery of efficient and effective Technology Services to ensure planned business objectives are met. 

We add value resolving operational stability issues, performing proactive assessments of technology delivery as well as delivering appropriate tooling, automation and cost arbitrage opportunities. 

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Our Services

We offer a selection of solutions to suit businesses of all nature and sizes.

CRISIS MANAGEMENT

Helping clients prepare for Crisis, ensuring frameworks and runbooks in place to allow focus on resolution rather than method during unplanned major events.

SERVICE REVIEWS

A deeper dive review on particular applications or services to identify hotspots and areas for improvement.

RESOURCE OPTIMIZATION

Assessment to identify potential changes in resource profile or location to deliver a more efficient delivery, built on the concept of the right skills, in the right location at the right price.

AUTOMATION

Driving down costs and manual errors through automation of operational tasks and responses, including a sustainable framework for ongoing management of automation routines.

PROCESS OPTIMISATION

Review and assessments of operational processes to ensure efficient and effective application, removing waste and identifying opportunities for process improvements.

INSTRUMENTATION

Generating relevant systematic data to provide operational metrics relevant to both Technical and Business outcomes to improve operational management of systems

SERVICE OPERATING MODEL

Review of operating model within the Operations area, measuring maturity of frameworks and processes to identify areas for improvement to increase effectiveness and efficiency.

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