A.I. – Turning the ‘Artificial’ into ‘Actual’

While the eyes of the world’s news reporters and media mammoths, who gaze through the glazed walls of the greenhouse that is the world of A.I., remain tunnel-visioned on genus GenAI, its parallel specie ~ Decision Intelligence ~ escapes the attention and appreciation of value it deserves.

Enterprises seeking to reap business-differentiating advantage from A.I. quickly, but not negate integrating the expertise that resides in their expert workforce in addition to their proprietary & mission-critical business data, must extend their depth of vision to Decision Intelligence.

Just as De Vito made Schwarzenegger in the movie Twins, Decision Intelligence enables the muscle & charm of GenAI to deliver what businesses are really seeking to achieve from A.I. at a macro level. Like Schwarzenegger, GenAI is billed as the answer to all of mankind’s problems…

…but does one size fit all appetites? …and would you hand over the controls to your nuclear plant wearing a blindfold and bearing a blank cheque? …or even standing bare holding a blank cheque?

Of course, the above is an exaggeration to some degree.

Nevertheless – Decision Intelligence digitises the differentiating business advantage – that ‘KFC factor’ – digitising your business’ ‘secret blend of 11 herbs & spices’ that make it your go-to choice, ahead of the no-name-chicken-shop competitor.

What does that mean? The ‘KFC factor’ translates to the expert or tacit knowledge that makes a business special, tick, operate and succeed ahead of its competitors …and threats. Through the application of Decision Intelligence, we can combine the greatness of De Vito and Schwarzenegger to Digitally Twin your ‘KFC factors’.

Facing up to GenAI

There is tremendous value to be reaped from the likes of ChatGPT, Open AI, GPT-4 et al from the GenAI family. At the same time that translates into a set of new challenges – CIOs, Heads of Business etc are juggling…

• • Leadership indecision
  • Fear of relinquishing control
  • Regulator & policy control mandates
  • Knowledge gaps in their workforce
  • Imperfect data
  • Ongoing cost control targets
  • Cultural alignment goals
  • Roadmap Diversion
  • AI processing needs vs ESG targets

What does this mean?

Learn, breathe, integrate & grow into a new norm…

Whilst the adoption pressure and associated media hype across industries is pervasive, it’s coupled with CxO concerns over building business dependencies on GenAI. The evidence  and examples to justify the concerns are beginning to mount. Aatish Bhatia at The NY Times recently published an enlightening write-up that cleverly illustrates and brings together supporting research on degenerative or implosive dangers of diving straight into GenAI at the deep-end. A few swimming lessons and checking the water temperature are the least that we’d advise prior, some goggles and buying the right swimwear would also be useful.

Wholesale diversion to GenAI to instrument key processes for your business isn’t a near-term option, convergence on leveraging GenAI alongside enabling technologies is the way forward – adjusting bias on how the different components form your secret sauce along the way. An indispensable ingredient for your secret sauce will be Decision Intelligence is a necessary must – it’s what makes your business stand out from the rest, leaner to run & deal with threats better.

Tell me more, tell me more….

Your investments to improve & transform your corporate data coupled with your expert workforce enables the road ahead….

By working with your data and creating Digital Twins to model the decision making of your business experts, your journey into value-add A.I. can begin now.

But how? I’m a leader in I.T, I partner with my peer business function heads but I’m not a Genetic Engineering professional…

We’ve done the hard work – Merlynn TOM is the missing piece of your A.I. puzzle… regardless of the industry your business operates in or function in your business that’s in the spotlight, the solution fits. You feed us the context and parameters, & we’ll work with you to construct the DNA of the Digital Twin(s) – introducing the Decision Intelligence sought to convert Artificial Intelligence into Actual Intelligence [human expertise] for your business…

E2Tech & Merlynn AI have forged a partnership that confers a compelling Digital Twin solution to Businesses seeking to systematically reap the benefits of automating core and critical business decision making, currently throttled by the capacity of their domain experts.

Merlynn TOM presents the capability to filtrate the business-value-add from your corporate data and parse it through the decision-making processes the SMEs in your business execute all-day, everyday…

What does that return?

• Accelerate time to critical decision
• Avoid expense of growing your highest-value resource pools
• Inject scale and throughput of core / critical business decisioning
• Focus existing capacity on net new & growth ambitions
• Aggregate complex decision-making remit currently spread across a panel of domain experts
• Negate attrition risk – perpetually grow the institutional knowledge… differentiating client value
• Eliminate human error – codify proven decision logic

NILAY PATEL | E2TECH | BUSINESS DEVELOPMENT PARTNER

09 SEPTEMBER 2024