How automation can help you scale new heights with observability 

In today’s fast-moving business landscape, the benefits of observability are clear. First and foremost it ensures IT teams keep their fingers firmly on the pulse. Enabling them to ‘observe’ and crucially ‘understand’ exactly what is going on across their technology environment — at any given moment in time.  And, if something goes wrong, observability removes the guesswork — empowering teams with the right data at the right time to make the right decisions.

Achieving maximum value from Observability 

Despite observability bringing bountiful benefits for businesses, scaling it organisation-wide remains a challenge. In fact, according to a report by Dynatrace, today’s digital teams are only achieving complete observability into 11% of their application and infrastructure environments. Coping with relentless change and growing complexity are also cited as barriers. With 63% of CIOs claiming the complexity of their cloud environment has surpassed human ability to manage it. Fortunately, this is where automation comes into its own in helping organisations maximise the value and impact of observability. 

Here’s how…

Observability and automation: a perfect pairing

We know observability helps to paint a clear picture across your technology environment. But, while it brings greater clarity for IT teams, focusing on observability alone will not help speed up execution. Instead, the many steps involved in observability — monitoring, logging, troubleshooting, etc. — can be fast-tracked using automation. It acts as a complement to observability, helping teams scale efforts across their organisation. 

IT Observability and automation working in partnership

Starting with a solid framework for success

Of course, there will always be some level of automation within your observability to enable data to be extracted and analysed across your environment. But, the real value comes into play once you have a solid framework in place for observability to flourish. Once you have the right foundations in place, you can then turn your attention to automation. By helping teams automate the required actions and decisions exposed through observability, they can work towards achieving a hands-free operating environment in the future.

As well as being able to gain a deeper understanding of what is going on across your technology environment, a solid automation framework will help you respond to any issues at speed. Through the automation of your analytic processes, it works hand in hand with observability to spot, mitigate and resolve issues as they arise.

Framework for observability and automation

Making the shift from reactive to proactive operations

The benefits of using automation alongside observability are significant. From increasing your team’s confidence in delivery to helping you adapt faster, and innovate more.

But, most importantly, by enhancing your observability with automation, you will be giving your team valuable time back to focus on the right things. Instead of spending time addressing repetitive issues, your team can turn their attention to why an issue has occurred in the first place. Deep diving into the root cause analysis of an issue instead of following a series of highly manual steps to resolve it.

Getting started with automation

At E2Tech we use a framework and process through which organisations can quickly deploy ‘automation squads.’ These squads are designed to deliver and maximise the benefits automation can bring to an organisation within the context of observability. 

Through the discovery phase of our work, we work with the automation squads to examine different objects and processes that could be automated, — analysing and prioritising each to create a bucket of automation opportunities. 

Combining the power of observability with automation can set your organisation on the right path to success — helping you work towards achieving a hands-free operational model in the future. Think of the limitless possibilities that could enable your business to achieve…

Contact our team to learn more about how automation can help you take observability to the next level.